Frequently Asked Questions

You've got questions, we've got the answers! If you can't find an answer to your questions, please connect with us on our contact us page!

Delivery to home

Shipping is currently open for the general GTA and we hope to expand that soon! We deliver to both residences and businesses in Toronto and the Greater Toronto Area including Mississauga, Oakville, Burlington, Milton and as far west of Toronto as Guelph, Hamilton, Ancaster and as far north as Caledon and North York.

If your shipping address does not fall in the areas mentioned above, please connect with us and we will do our best to deliver your order!

Please note we are unable to deliver to PO Boxes.

For delivery to home, we require a minimum purchase $45 before taxes. For curbside pickup, there is no minimum purchase.

We have a flat rate delivery fee of $11.99. We also offer free shipping on orders over $100 in the GTA.

All of our desserts are fully baked and frozen fresh. We choose to freeze our baked treats because that’s as close as you can get to tasting them fresh from our oven. Our frozen desserts are delivered in a fully recyclable box with gel packs. If we ever have longer ship times than normal or have supply issues we will do our best to find a recyclable solution, but that cannot be guaranteed.  

It is normal for our frozen treats to slightly thaw during shipping. Don't worry, they are safe to enjoy! Simply place your desserts in the freezer immediately upon arrival.

We partner with local couriers based on the products in your order and your shipping location to deliver our packages throughout the week and weekends.

Orders with frozen desserts are delivered each week on Tuesdays and Fridays. Orders must be placed by 4pm Monday for Tuesday delivery, and by 4pm Thursday for Friday delivery. We will send you an email and texts on the day of your delivery day so you know exactly when to expect your treats! Your order will come in an insulated box with gel packs to ensure the desserts stay cold until you get home.  

If your order only contains pantry or alcohol items, your package will be sent out on Wednesdays and Saturdays, and typically delivered same day or the following business day, although this is not a guarantee.

For orders with frozen desserts or pantry products, we authorize our courier to drop your package with no signature required. If you ordered a frozen dessert, the frozen gel packs will keep your package cool until you get home! If you live in a house, your package will be left at the door. If your shipping address has a controlled entrance, it is your responsibility to provide a buzzer code for entry, and/or inform your concierge of the delivery. 

For orders with Chudleigh’s Orchard Hard Cider, under Ontario alcohol laws we are not permitted to leave shipments unattended. At no time can the courier leave the package unattended and unsigned. An individual 19 years or older must sign for the package at the time of delivery.

Your order comes in an insulated box with gel packs to ensure the desserts stay cold until you get home. We recommend that you unpack the box and place the contents in the freezer as soon as you get the chance!  

Of course! You can include a gift note during the checkout process. The gift message will be printed and included in the box for your recipient to read when their order arrives! Don’t worry, that special someone won’t see the receipt. Our invoices only detail order contents, recipient info, and your gift note! 

While we hope each order is perfect, we know issues come up! Please contact us and we will work to get it resolved! Our regular business hours are 8-5pm EST.

All sales are final. For product quality issues and other concerns, please reach out to our team and we’ll work to quickly find a solution.

Curbside Pickup

Orders placed online will be ready for pickup the following day. You will receive an email notification when your order is ready for pickup.

No, your curbside order will not be available for pickup at the farm. Curbside orders are to be picked up from Chudleigh’s Blossom Café located at 176 Main Street East, Milton, Ontario, L9T 1N8, Monday - Sunday 10am – 7pm.

No. When you select “Curbside Pickup” in the checkout, you’ll only pay the online prices for your items (plus applicable taxes). 

We ask that you park at the side of the building against the big red wall. Then call us at (289) 878-5586 and we will bring out your order.

To place a bulk order with us for curbside pickup or shipping, please send us an email and we will get back to you shortly.